Outdoor play equipment sourcing, answered.

We commonly quote EXW, FOB, CFR (also called CNF), and CIF. The available option depends on the destination, order volume, and shipping scope. The final Incoterm and named port or place will be confirmed on your quotation.

Our standard term is a 30% deposit before production and the 70% balance against a copy of the bill of lading. The final payment schedule and banking details will be stated on the confirmed order documents.

The normal starting point is 1,000 pieces or sets per item. Actual MOQ depends on the product, packaging, material, tooling, and customization scope, so we confirm it at model level before quotation.

Yes. We can review changes to colors, components, labels, manuals, accessories, and retail packaging, as well as new product concepts. Feasibility, tooling, MOQ, testing, samples, and approval steps are confirmed against the selected model and destination market.

Yes. We can provide samples of existing designs and develop customized samples. Sample cost, freight, specification, and approval requirements are confirmed before sample production begins.

A sample normally takes about 7 to 15 days after the specification, payment, and required artwork or color details are confirmed. Complex tooling or testing requirements may extend the schedule.

Products are inspected before shipment and should arrive in the agreed condition. If you find an issue, send the model and order details, photos or video, and the batch code. We will review the evidence promptly and propose a resolution. Warranty scope and duration are confirmed by product and contract.

Factory due-diligence documents may include BSCI, SMETA, and FSC-related evidence, depending on the requested scope and current validity. Ask for the report or certificate number, issue date, covered facility or material, and the complete readable file before relying on any document.

We develop products for destination-market requirements and regularly use checks such as UV exposure and load testing. Compliance is product-, configuration-, market-, and standard-specific. Tell us the destination and required standard so we can confirm the applicable test plan and available reports.

We use buyer-ready materials and water-based coatings where specified. FSC-certified material can be supplied subject to sourcing and document availability. Confirm the exact material, coating, chain-of-custody requirement, and destination-market standard for the selected product.

Production normally takes about 15 to 45 days after the deposit and all product, artwork, packaging, and sample approvals are complete. Timing varies by model, quantity, customization, testing, and seasonal capacity, so the confirmed quotation will state the working schedule.

We can sign a mutual non-disclosure agreement before confidential drawings, branding, or commercial information is exchanged. The purchase order, approved specifications, artwork, and inspection criteria should also record the agreed scope and responsibilities.